Homestead TechnologiesReviews of homestead.com

This is a scam company, every month they charge us, every month they claim we never cancelled, then the next month repeat, they will rip you off, never use them, never give them a CC unless you are ready to cancel it.

We have a few websites through them for many many years. Not sure what issues the are having these days but for 2 weeks I have been trying to update our website and when I log in it states services not available. Four days ago I called about this and I was told they will have this fixed... NOPE!

I have been using Homestead Network Solutions since 2010 for my small business. Recently, I became aware the website was not working via a client. When I went to log in to my account, I received a notice the account was closed. My account had been on auto pay so payments were always made on time. They had all my contact information (office, cell, email) and at no time reached out to tell me my account was being closed. I still don't know why it was closed. I attempted to get assistance to open it again and decided since they had no regard for me and my business as their long time customer to contact me if there was a problem, not to use them any longer. I was beyond disappointed on how they treat their customers. I would not recommend them to anyone after this experience.

Was hired recently and one of my side projects at the company I work for was getting 2 domains fully operational again, and while the first one was transferred out without issue, the second domain had failed multiple times with no email, and I later found out that it was put on hold for some reason. Had to call support twice over this issue, as the emails I had requested never were returned after I started replying to them. The site is archaic and unusable, and shows domains that aren't controlled by the service anymore. We had set it up so there would not be a 60 day lock on the domain, this was here before I was hired. After 3 failed attempts to transfer the domain over to porkbun, my co-worker then forwarded me a email from them stating that the domain was ICANN Transfer locked due to the changes we made, even though the 60 day period that is usually there was specifically OPTED OUT for both domains. We constantly told the escalation team through our support contacts that WE WERE NOT RECIEVING ANY EMAILS from them related to this issue, and while the tech support team was kind, having no direct line to the Escalation Team, or any Email Follow Up conversation ruined any good will that was gained from that Tech Support Team.

When I went to update my website, I read a banner at the top of the page telling me that the site would be shut down by January 15, 2026! The email had failed the previous week. I had received no advanced warning. So shocking and disappointing.

I too have been with Homestead for over 20 years, way over. They have continually gotten worse, plus less advanced! Just minutes ago my contact page isn’t even working now! I am trying to make a living here! Last time I called customer service. The person helping, was oblivious and couldn’t spell anything English! Then once I voiced frustration, she literally hung up on me. Useless! I have hung on this entire time, over two decades. Looking for a new host. I am done! Horrible quality and no service, in every way possible!

I have used them for 20 years and out of nowhere they shut down my websites and told me I have a 328.00 bill. They tried to charge an old card, and it was rejected. They are full of non English speaking beginners and have lost my respect. This company is useless as the websites don't properly function on cell phones!

After being a customer for many, many years, I am finally going to move all my websites to another platform. I have tried to reach customer service multiple times, as my primary site is unusable today, but with no luck. Then, I got locked out for six hours as I mistyped my password. Enough is enough, and I am leaving, period.