Homesnap has been a valuable tool in my…
Homesnap has been a valuable tool in my first couple years as a Realtor.
By Matt R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
329 reviews
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With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.
Homesnap (homesnap.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
329 approved reviews, newest moderated first
Homesnap has been a valuable tool in my first couple years as a Realtor.
By Matt R.
Very easy for agent and client to use. The google ads are put together very well and eye catching
By Mary H.
Very prompt in action
By John A.
The WORST customer service you will ever experience. They charged my account and when I told them I didn't want the product they said they would refund the money. Then they stalled... for days and weeks.. and never refunded me. I disputed the charge to my CC company and they suddenly reached back out and promised a refund.. but never did.. stay away
By Edwin H.
Easy to use. Stays updated
By Veronica S.
My go to for looking up and sharing with my clients homes I think they would like. User friendly.
By Lisa S.
Ease of access has been very helpful. It's great to have the information I need at my fingertips.
By Eric T.
Without a notice, they renewed my account for $599. I cancelled the service and my credit card. They said they would give me the service for $199 and would refund me $400 if I released the dispute over the charge. That did not happen. Beware!
By Texas Hills and Lakes Real E.