Excellent
We are happy with the product and service. Our kitchen looks amazing just what we imagined.
By James W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
135 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help home renovators and builders easily buy affordable luxury appliances online.Elevating your kitchen has never been easier.
Home Outlet Direct (homeoutletdirect.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
135 approved reviews, newest moderated first
We are happy with the product and service. Our kitchen looks amazing just what we imagined.
By James W.
We received our black stainless 48 inch zline stove and love it! It is definitely a head turner and it so beautiful! My husband who is an executive chef approves of the quality. Would recommend for anyone looking to step up their cooking game.
By Michel J.
Loving it. Looks beautiful and was much more affordable for the same look and functionality
By Jonathon W.
Beautiful piece. Was going to pay over $2k for a similar piece. Really worth it. Thank you for the great pricing Home Outlet Direct
By Jenifer J.
Thank you all for your prompt and kind service! That makes all the difference in the world to me!! We will be back!! You all have been great with communication! Zline not so much, it has been several weeks since I have called and emailed bc we are having a problem with the stove and have not heard back, but I am working on that.
By Margaret L.
Great quality. Looks amazing! Priced right. I recommend getting a processional installer for any appliances. Home Outlet Direct was great, highly recommend
By Justin G.
We have only just today finished installing the freezer and trim kit. The fridge has been on for a few days...We love it. It's quiet and beautiful. Never thought I would buy appliacnes online but Home Outlet Direct's sales team helped me and made the purchase very easy :)
By Victoria G.
So far it seems like a good product. Just installed it and so far has operated and works well. Home Outlet Direct had the best pricing
By Sybil K.