Home Outlet DirectReviews of homeoutletdirect.com

The Fair Hearing score

4.5/ 5

Excellent

135 reviews

Home Outlet Direct4.5Excellent

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

We help home renovators and builders easily buy affordable luxury appliances online.Elevating your kitchen has never been easier.

Home Outlet Direct (homeoutletdirect.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Showing 4 reviews with 4 stars · Clear filters

Aug 28, 2026
It took very long to get the ice maker…
It took very long to get the ice maker shipped.
By Bruce
Jan 12, 2026
Company was great- however shipping…
Company was great- however shipping time was not accurate. Took an additional 3 weeks from what we were told to receive our appliances.
By Claire
Nov 11, 2025
been 3 week 14 k and still not got…
So we had problems getting this stuff The appliance package I bought and after some due diligence by the manager and the team they took care of it they made things right even though it wasn't their fault they stepped up and did the right thing and made sure I finally got my appliances that was taken forever from Thor so hats off to the manager and the people there at the office that did the right thing so happy with Holly took care of the situation
By Gary J.
Response from Home Outlet Direct· Jan 20, 2026
Thank you for taking the time to share your experience. We’re glad to hear that you were ultimately able to receive your appliances and that you’re happy with them now. While delays like this are never ideal, we truly appreciate your patience throughout the process. Our team always aims to step in, advocate for our customers, and make things right when challenges come up. Thank you again for your understanding and for choosing us.
Jul 4, 2024
Functions great ,looks great getting a…
Functions great looks great getting a lot of positive comments
By Mitchell