My order didn't ship with-in one …
My order didn't ship with-in one business day as advertised. It still hasn't shipped 4 business days later.
By teresa
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
240 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Design Outlet Center Kitchen & Bath Tile Showroom have on display, bathroom vanities, tiles, kitchen cabinets and accessories. Whether it's modern, classic or contemporary, our designers will help you design your dream kitchen, bathroom or entire house. Visit our showroom or shop online for the latest trends in home products for your remodeling project.
homedesignoutletcenter.com (homedesignoutletcenter.com) has 240 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
240 approved reviews, newest moderated first
My order didn't ship with-in one business day as advertised. It still hasn't shipped 4 business days later.
By teresa
Easy, painless ordering with the best prices around. Very helpful staff.
By kdodds
Thank you so much for helping me out on making our house beautiful ! Daisy is a wonderful sales executive. She really has a taste on designing.
By Jack S.
I needed a part for the spa immediately as a condition of closing the sale of my home. I sent a picture of the part and I had it in three days.
By Terri D.
Easy online store front to handle purchase. Item was listed as in stock, but then part of order was on back-order. Didn't find out to later. When told it was on back-order (through email), I asked for estimated ship date (by email response) and no response (by email or phone) for several days until I had to finally call. Once called and talked to someone, still no answer.
By Wayne
Response from homedesignoutletcenter.com· Nov 17, 2017
Dear Wayne, Thank you for your review. We are very sorry to hear about your experience. Our office staff love helping customers. We are still waiting for estimated arrival date for part of your order from our vendor. As soon as they get back to us we'll contact you. Please contact us at 201-531-0502, if you have any questions. Home Design Outlet Center
Highly recommend them - I had a big order and everything they sent was perfect!!
By Penny
Response from homedesignoutletcenter.com· Nov 17, 2017
Dear Penny, Thanks for your review. We're very happy to hear that you were pleased with the service and product. Call us if there is anything we can help you with. Hope you will consider us again in your next renovation! Home Design Outlet Center Customer Support
The website said item was in stock, but it was not. My credit card was charged on the date of order, I canceled the order and have not received a credit yet.
By Mark
Response from homedesignoutletcenter.com· Nov 14, 2017
Dear Mark, Thank you for your review. We are very sorry to hear about your experience. This is not the standard of service our customers have come to expect from us. Your feedback forwarded to data specialist to avert. Please contact us at 201-531-0502, we would like to make up for your disappointment. Home Design Outlet Center
It's been close to two weeks and still haven't received my order, no follow up communication. The website stated 3-5 days!!! -waiting game with no communication from producer to say when the product should be here!
By Sophie.