Home DeliveredReviews of homedelivered.com

They ship the wrong sizes and the the next time they ship it to the billing address instead of the shipping address. Who wants to deal with returning diapers? Like I don't have enough crap in my life.

I ordered a thickening agent for my youngest daughter which she needs to have to eat and I ordered it with 2nd day shipping on Friday, well on Monday morning I called my order wasn't even shipped out yet and I was told I wasn't going to get it for a few days although I paid for the extra shipping. The customer service was horrible and I was given zero help. I cancelled my order and will never be ordering from them again. They did nothing to help my needs or anything to resolve this.

Deb at Home Delivered has been a godsend to me! When I needed the thickening agent, simplyThick, so my husband could swallow liquids safely, she bent over backwards. Provided phone support, when I couldn't seem to navigate the website, then told me I could call her anytime to place future orders. To facilitate my second order, she had it "dropped" directly from the manufacturer to save time. It arrived in just two days! I have since solved the website glitch -- my problem, not theirs -- but may still call Deb every once in a while, just to hear her friendly voice...

Great company to work with! They are quick to deliver! In my years, they delivered the wrong product once and were very fast in correcting their mistake at THEIR cost, not mine! Always very polite on the phone. Since being diagnosed with MS and becoming incontinent, this subject is hard for me and embarrassing to discuss. No longer! I have called to ask a question and was treated with dignity. Thanks Home Delivered! I have told several people about your company! Trust me...word of mouth goes far when talking about things like this? I won't go with any other company!

I have been an ongoing customer of Home DeIivered for several years with with NO issues - until yesterday. I called Customer Service, described the issue, and problem was resolved within 15 min with their call back. That's great support, and I am more convinceded than ever to continue using Home Delivered whenever possible

Home Delivered has a great selection of incontinence products. We purchase the X-large Prevail adult diapers for my mother-in-law, and the fluff large pads for use under her potty chair in her bedroom (next to the bed). Ordering on line and having them delivered is a great convenience, since it is difficult to find X-large sizes in area stores.

I ordered two bottles of Simply Thick without the pump. That was because I had 3 pumps on hand. I was shipped the correct order; however I was charged the price that included the pumps which was $8 more for each bottle than it should have been. I talked to customer service and was essentially told "too bad". Needless to say I will not be buying from Home Delivered again.

Orders are correct and delivered the next day. No shipping caharges over certain amount of $. People on the phone are polite when I'm ordering.