Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kline Medical Supply is listed under Hospital & Emergency in Sterling Heights, Michigan.
Kline Medical Supply (klinemedicalsupply.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
42 approved reviews, newest moderated first
Ordered a pill crusher model SK-0100, but received a different model SK-0500. I now have to pay for the shipping back. And besides, how can I realize that Kline Medical Supply made the mistake without opening the package. According to their policy returns are credited only if packaging is unopened. BE CAREFULL WITH THIS VENDOR.
By Shalom B.
Headline says it all. I was allowed to order but it was a discontinued item.
By Glenn
Response from Kline Medical Supply· Apr 23, 2016
Hey Glenn, We apologize for not having the item you wanted. We ship directly from the manufacturer or distributor to our customers and sometimes they discontinue items without telling us. We find out when we try and order them for our customers. Once again, I apologize that this happened and i hope you will give us another shot.
I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can go elsewhere to get the supplies we need.
By Long-time C.
The product is good, easily assembled, quickly delivered.
By JA
I really enjoy using Kline Medical. I purchase a product repeatedly and wish I had a coupon for being a frequent buyer. That aside, the quality is amazing and shipments come very quickly.
By Lisa T.
Hello My wife needs disposable underwear and wet wipes during a long term illness. There are several types of underwear, but among the ones Kline sells, Prevail Per-fit, are perfect. They were the ones used in both the hospital and nursing facility and are the best for our needs. The adult washcloths, Pro+Care, are also available from Kline and can be ordered at the same time. Kline has received all the orders since this difficulty began and they've had the product at my door within 2 or 3 days. For a somewhat house bound care giver, this is perfect. Thank you Burke Schmidt
By Burke S.
My product was here in 2 days.
By Valerie
good quick service
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