Precisely what I ordered
Precisely what I ordered, swiftly delivered
By Monica F.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
MTC Kitchen Home NY (home-ny.mtckitchen.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
131 approved reviews, newest moderated first
Precisely what I ordered, swiftly delivered
By Monica F.
Great Experience
By shaban G.
Ordered three items around Black Friday. Great prices. However, one week after the expected delivery date, still no confirmation of shipment. No reply from their customer service via email. Voice mail full. One day after this rating was posted and charge was disputed, the package was finally shipped. Items were well wrapped and looked great! Dispute withdrawn, all ended well, but the experience was less than stellar. I have updated my rating in response (from 1 to 3 stars).
By Stephane D.
I love my new dishes and the experience of shopping at MTC Kitchen NY!
By James S.
Exactly what I ordered, promptly delivered.
By Rachel
The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a store experience. Of course the website was easy to navigate and well organized. I changed all my dishes over 2 years from Scandinavian to Japanese. I love my new dishes and the experience of shopping at MTC Kitchen NY!
By Lata
please input more and more varieties on foods and sauce. Also make more frequent %discount coupons. I am loving it.
By Thi Ha S.
Very happy with service. Upset no more home delivery and several sold out items. Thank you very much for helping us during the pandemic
By Michiko T.