HIDevolutionReviews of hidevolution.com

We need to talk about hidevolution.com I recently purchased the ROG Flow Z13 128GB model from them. I placed my order in early July and received it just six days into August — an incredibly fast turnaround. In today’s world, I’m honestly amazed at how great it feels to work with a company whose representatives actually communicate with you, pick up the phone, talk to you in person, and keep you updated at every stage of the order. hidevolution did exactly that, and it made the whole experience smooth and stress-free. One unique service they offer is custom OS tuning. At first, I was hesitant to spend a couple hundred dollars on it, but I have to say — the results are nothing short of amazing. Here’s the backstory: I initially went to them because every time I tried to buy the Z13 directly from ASUS, it was out of stock. I placed my order with hidevolution, but while they were processing it, another one became available from ASUS — so I ended up buying two identical machines. That turned out to be a huge blessing, because I got to directly compare the standard ASUS build with the hidevolution tuned build side by side. The difference was night and day: Idle CPU usage: hidevolution’s tuned Z13 uses just 1% CPU, while the stock ASUS build uses about 3%. Memory usage: The stock ASUS build uses 3GB more RAM than the hidevolution tuned version at idle. Startup speed: Logging in on the tuned machine is practically instantaneous. Their tuning service removes bloatware, strips out unnecessary Microsoft background processes that “phone home,” and optimizes the entire system for performance. The proof was right in front of me, and now I can’t imagine owning another device without it. On top of the technical improvements, I was equally impressed by their customer service. Every interaction — whether by phone or email — was handled promptly, professionally, and in a genuinely friendly manner. The representative I worked with answered all my questions in detail and made the entire buying process a pleasure. Bottom line: Between the excellent communication, fast shipping, and the remarkable improvements from their OS tuning service, I am never going to purchase another computer without having it tuned by hidevolution first. Highly recommended!

Very bad service! The spit in the face was the Redemption Key promotional code for a Game for buying an RTX laptop that they sent me already expired. It was literally said so in the email with this code they've sent me. The full story. - I preordered a laptop, and they said that when it's in stock, they will notify me. It didn't happen, I contacted them instead after checking the website with my laptop status, in stock. - There was some payment issue, which is strange, but it happens, so I paid the same way the second time. They answered my inquiry almost a day after, I paid in 17 minutes after I received a message from them. Then it took them 1 day to answer again. But this time they asked me to check the address, which I did in a few minutes, and again, one day to answer to my message, this time they wanted to check spelling. - After one more day of waiting for the answer, the purchase was confirmed, and Ted (The shop guy ) told me they would ship it in the next couple of days. - It took them 3 days to ship, and I don't know what kind of DHL Express they used to ship, but it took 5 days to come. To summarize, it took 11 days to get a Laptop for 3000$ with me contacting them; otherwise, I believe it would be longer if not simply cancelled. - The place is bad, but not a scam - It's my second time buying here, and the last one, simply because of the service and attitude. - If you are considering buying here, try to contact anyone and input their name in "Has someone helped you in your purchase?". I believe this way, stuff gets something of it, and they might do the work properly. But I'm not sure about the last one, it's just a guess. About the laptop: - The first one I bought still works, but the charging port is dead now. I can't find the place to fix it in my town, and if I send it to ASUS, the repair price is bigger than buying a new, even better model. The problem with the port might be my fault, or the manufacturer so I can't blame the shop. (First 4 years it worked really well) - The second Laptop (Just bought) arrived just fine, the box seems to be sealed, and no one opened it. Works great! Other retailers give a discount for this laptop and some bonus stuff like mouse pads, etc. This site doesn't do it, so it might be better to buy somewhere else.

Best customer experience I have ever had. They went above and beyond to help.

The biggest problem and why I wouldn't recommend them is they don't care about the quality of their laptops they sell, its a buy at your own risk from them, your very much at the mercy of where they buy their products from. The only reason I wouldn't give them a lower rating is their customer service is at least ok, but doesn't even begin to cover the bad laptops this company sells. Buy at your own risk here. If you do buy do alot of research on what your buying because it'll either be good or as it was in my case a bad laptop.

BOUGHT TWO VERY HIGH END LAPTOPS NOT SOLD BY MAIN STREAM SELLERS. 20 TB ON BOARD WITH FOUR NVME DRIVES. NOT YOUR ONLINE TYPICAL LAPTOPS. DELIVERY, BOXING, THE LAPTOP ITSELF IS OUTSTANDING. TUNE UP AND SPECIAL INSTRUCTIONS SET UP IS FLAWLESS. WILL NEVER BUY FROM ANOTHER LAPTOP MAKER. CERTAINLY THE RIGHT PLACE FOR ONE OF A KIND BUYERS

HIDevolution is highly recommended online store. They are helpful and answers all possible queries that i have. The workmanship in terms of the PPF is top notch and they even helped me follow up my the laptop that was stuck here in Saudi Arabia. The one that i purchased is the Zephyrus G16

I would recommend HIDevolution all the way. I bought Asus ROG Strix 18" RTX4080 and we maximized everything possible. Separate cooling for GPU, CPU, and extra memory [32gb] and 4TB of SSD storage. One more thing, I live all the way in the Bahamas, and they shipped it to me. That's an extra mile for a happy customer. Ted was the agent who helped me with everything! On top of everything I got a free backpack for this massive laptop! So CS is on point and I was never left waiting for a reply or with partial information. Kudos to HIDevolution!

Well I wish I had found out about HIDevolution before purchasing my ASUS STRIX SCAR 18 inch elsewhere, I called and talked to Max looking for advice on additional Memory and SSD upgrades, though the conversion with Max I found out about their (TOP’s) Tuning and Optimization Service which can be done In House if you have them build your Custom Rig which I should have done or a Remote (Top’s). I purchased the remote service and scheduled with Max who was also the person Tuning my rig, Max was great to work with and went way out of his way to explain and deliver me a Screaming Machine good bye Bloatware and other Windows resource sapping services. Well worth the money. Inv# ****95406 Thanks Max for the great service and experience. Ed L.