Negative one if you order wrong size…
Negative one if you order wrong size and return with in the time frame just be prepared to wait over a month for a refund
By Myesha W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
625 reviews
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Hibbett Sports is a leading athletic-inspired fashion retailer with more than 1,000 stores. Shop the best in sneakers, shoes, fan gear & more! - Hibbett Sports
Hibbett Sports (hibbett.com) has 625 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
625 approved reviews, newest moderated first
Negative one if you order wrong size and return with in the time frame just be prepared to wait over a month for a refund
By Myesha W.
The customer service reps lie to you and give you the run around ordered a package kept being told it was reshipped and never received it a month later I call and speak to a supervisor and they tell me it hasn’tbeen reshipped because they didn’t get the package back yet after a representative in fact two representatives told me they received it back two weeks ago this is the worst online experience I’ve ever had
By nashaun M.
hibbet sports suck they left the tag on my nike techcand now has a big hole mad foul
By get B.
Awful customer service will cancels orders without explanation, why would I use your discount after you canceled my order, save yourself time find another shoe store
By Nikolai
They only have discounts for in store pick up never online, definitely not good business at all
By Jay W.
AWFUL! I returned my items back in early November 2021 and I had to dispute the charge with my bank. When the finally refunded it was a partial refund. They lie and will give you the run around with their responses don’t order there they suck
By Jaia E.
I ordered a pair of Football cleats for my 12yo son, The 21 UA Spotlight Lu suede, and my son loves them. The cleats are light just what we wanted. Hibbett Fast deliver was right on time. Dad & Coach
By D B.
My experience was amazing
By Jada K.