Step by step assistance
Step by step assistance
By Evan M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
625 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
625 approved reviews, newest moderated first
Step by step assistance
By Evan M.
Anytime I have any concern about my plant or anything, the support is quick to respond and super helpful! I’ve never experienced this much support from ANY company. As a first time grower this has been such a fun process. Highly recommend this company and their products.
By Bryce M.
I have had problems with my Abby and am very pleased with the support team and their efforts to ameliorate any problems. I have dealt with both Jake and more recently Vee, and they have been great. Happy customers are an essential part of a successful business and I appreciate your efforts to make this customer happy
By Mike K.
VEE helped me get my membership back on track with very little effort, stayed with me and informed me of any changes, with the help of the Abby App team, again great service. 5 Stars ✨
By Jason
There customer service has been trash in my option. I ordered 2 of them months ago and was never any mention of back order tell they took my money. Which seems really bogus and not trust worth. Sense then it's been moved back and they've totally just give you a computerized message. I'd spend the extra money and choose a company that values there's customers
By kyle G.
Great customer service, very helpful and knowledgeable people to help you along the way
By Jason W.
All though I had to cancel my order for the 420 grow box for legal issues, the service I received from heyabby was exceptional. A full refund was received in short order. I hope the restrictions on using the 402 will be eased.
By Mark L.
During this new journey, I have had the luxury of having Vee, and other wonderful cs agents to guide me. Their customer service along with their knowledge is top notch. I would recommend purchasing this My Abby to anyone. With their help it’s foolproof. 😉
By Yolanda