Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
87 reviews
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Hetman Software develops specialized data recovery and file repair tools. Years of experience in this field allow us to develop the most efficient and high-quality solutions.Our products are the most efficient tools of this type on the market. You can find cheaper products or, on the contrary, more expensive solutions, but Hetman Software products will find and restore more deleted files than their closest competitors.
Hetman Software (hetmanrecovery.com) has 87 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
87 approved reviews, newest moderated first
Gelöschte Dateien werden auf einer externen SSD-Platte nicht gefunden.
By Manfred H.
Response from Hetman Software· May 8, 2025
Sie haben vielleicht etwas falsch gemacht... Warum haben Sie sich nicht an unser Support-Team gewandt?
does what it says on the box great service
By customer
Response from Hetman Software· May 6, 2025
I am very happy to hear that! If you need help again, we are always here for you. 🚀
This software costs money. Looks great, brilliant UI, loads of features and buttons etc. But in the end it could not read my hard drives and testdisk was able to help recover all my data.
By customer
Response from Hetman Software· May 5, 2025
We have a 24/7 support service, why didn't you contact us? We would have helped you recover your data. If TestDisk recovered your data, our program would have recovered it too. What does it mean that the program could not read the disks? It did not see them at all? What is the reason for the data loss? Are the disks in working condition? The trial version of the program allows you to check whether data recovery is possible? Why did you register the program if the program did not see the disks?
Total scam! The software does not work and we claimed their 30 day money back guarantee as promised on their website, but from then on we don't get any response from the support team. Update: 30.04. 14:49 - We received the money, but it's a shame to see the support team only respond after a public statement here on Trustpilot describing the company's practices. So be careful with this company.
By TH
Response from Hetman Software· Apr 30, 2025
It is a pity that such a situation has arisen. In order to understand it and fix it, please indicate the name under which the program was registered. According to it, we will be able to find and examine your case in more detail. PS. Our support team does not leave any request unanswered. And responds to it as quickly as possible. Let's try to figure out together why this happened. The results of our software are confirmed by a large number of positive reviews. Added 30.04 14:35. The money has just been returned to the client. The issue is resolved.
Пару лет назад у меня как бы пропали все файлы с компьютера. Я начала искать программу для восстановления, увидела изделия Hetman, и выбрала Hetman Partition Recovery, Программа мне восстановила почти всё. Я говорю "почти", потому что до приобретения программы я пробовала разные варианты восстановления и, очевидно, кое-что запорола. А сейчас хочу рассказать о людях, которые работают в этой фирме. Какое-то время назад мне пришлось переустановить Windows. Я тогда сразу не реактивировала программу - не было необходимости. А недавно у меня возникли проблемы с внешним накопителем, компьютер перестал его опознавать, а на этом накопителе были реквизиты моей лицензии от Hetman! Я очень расстроилась, но решила написать в фирму. И представьте мою радость - мне возобновили мою лицензию!!! Это редкая человечность, за что выражаю свою сердечную благодарность! Они КРУТЫЕ!
By Татьяна
Response from Hetman Software· Apr 14, 2025
💬 Очень рады, что Hetman Partition Recovery помог вам вернуть утраченные данные, и особенно приятно слышать, что наша команда поддержки смогла восстановить вашу лицензию и помочь в трудной ситуации. 🙏 Мы всегда стараемся быть на стороне пользователя — и в технологиях, и по-человечески. Спасибо, что выбрали нас! 🤝
saved my live, i`m 100% that is was a right decision to buy hetman recovery software. really happy!
By Lobzik
Response from Hetman Software· Apr 9, 2025
We're truly glad Hetman Recovery Software could help you when it mattered most. Wishing you smooth computing from here on out! 😊💾
Програма чудова, відновлює майже все.
By customer
Response from Hetman Software· Apr 4, 2025
Дякуємо за відгук! 😊 Раді чути, що програма виправдала ваші очікування та допомогла відновити майже всі дані. Якщо виникнуть запитання — завжди готові допомогти! 💻🔧
Yes, it did a good job - recovering a corrupt file system on VmWare ESXi Hypervisor. So I catched the last state of the vms, written - not only the last backup :D
By forest S.
Response from Hetman Software· Apr 4, 2025
We're glad the software helped you recover the most recent state of your VMs on ESXi—not just the last backup. Great save! If you ever need help again, we're here for you. 🚀💻
