Very helpful and friendly
Very helpful and friendly
By CAROLYN
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 154 reviews with 5 stars · Clear filters
Very helpful and friendly
By CAROLYN
Staff was quick to recognize me and asked if they could help, connected with the proper service I needed. The loan staff was friendly and was able to assess my needs.She gave me the options, explained them and assisted me in completing the best one. Your staff are always friendly, courteous and efficient for me.
By MARY
Always so nice and polite!
By SHERRY
Wellthe help with fraud and help build credit. Very friendly service
By LUCINDA
I have always received exceptional customer service.
By ERIC
I love Heritage! Always great to work with
By MARILYN
I have been banking with Heritage since it was EPCO and have never had any issues. The employees are all extra friendly and take care of any needs that I have in a timely manner. I always enjoy our breakfast each year. Very informative and a lot of fun, food and fellowship. I love, We Help When Others Won't.
By wanda H.
Great place to bank.
By DEMARIO