Service
Service was great and always is at the front desk. They are helpful and move quickly to take care of their customers.
By JEFFREY
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 154 reviews with 5 stars · Clear filters
Service was great and always is at the front desk. They are helpful and move quickly to take care of their customers.
By JEFFREY
They have always been helpful, friendly and very professional.
By Latarsha
As always best people great experiences always helpful and caring thank you to the best
By Pat O.
Great people to work with respectful and have always helped me with whatever i need. Great job team!!!!
By TERRY
Customer Service is always unmatched. People both friendly and professional.
By D P.
Very friendly people, good and fast service. Always there to help in times of need. Been with them for over 20 years and haven't had any problems.
By JOHN
I've been a customer for over twenty years and have always had great customer service.
By STANLEY R.
Always very helpful and everyone is nice and glad to sit down and talk with you I've never experienced this much gratitude from a regular bank before the folks at HSCC are really great people
By RONALD