Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
197 reviews
Heritage AssociatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insure Peace of MindCremationBurialLife InsuranceHeritage Associates is the Texas and Minnesota regional agency of Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. Heritage Associates offers small, whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and pay for a funeral. Policies range from $1,000 – $20,000 in coverage, and benefits are accessible within 24 hours at the time of need. No medical exam is required, and most qualify with no waiting period necessary. Rates do not increase and policies do not expire once coverage begins!GET FREE QUOTELearn More
Heritage Associates (heritage.associates) has 197 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
197 approved reviews, newest moderated first
Easy to apply and easy approval. Very good
By David D.
Response from Heritage Associates· Aug 13, 2025
Thank you for your feedback! We’re glad you found the process quick and easy. Don’t hesitate to contact us if you ever have questions or need assistance with your coverage.
Despite the fact it was late at night, around 7pm, and they were probably wanting to go home. They were very helpful and considerate with setting everything up.
By Shawn B.
Response from Heritage Associates· Jul 30, 2025
Thank you for the kind words! We’re so glad our team could assist you when you needed it. We know you are trusting us to support your loved ones on the toughest of days. Please know that the funeral concierge team is available after hours–and 24/7–to ensure that families are supported when it matters most. We truly appreciate your feedback and trust!
Jamie made it so easy for me to understand the concept of the funeral home plans
By Margarita
Response from Heritage Associates· Jul 8, 2025
Thank you so much for your kind words! We’re thrilled to hear that Jamie was able to make everything clear and easy to understand. Helping families feel confident in their planning is exactly what we strive for. We’ll be sure to pass your appreciation along to Jamie!
Well, after being told there wasn't a waiting period I was told that my prescription was rejected when I only take two water pills a day. That's It!!! now please reevaluate the policy and then tell me or I plan to cancel.
By Sharon P.
Response from Heritage Associates· Jun 16, 2025
Thank you for taking our call, Mrs. Porter! I’m glad we were able to clarify the misunderstanding—it appears we were being mistaken for another company. Rest assured, we never deny or reject applicants based solely on a single prescription. In fact, most applicants qualify for immediate coverage, just as you did with your original policy. Both of your policies remain in good standing, and we truly appreciate the opportunity to help you increase your coverage and continue serving you and your family.
IT WAS QUICK AND EASY THANK YOU , JAMIE PAYNE
By Worth N.
Response from Heritage Associates· Jun 4, 2025
Thank you so much for taking the time to share your experience! We’re glad to hear the process was quick and easy for you. We truly appreciate your feedback and will be sure to pass your kind words along to Jamie!
They made sure I got and reasonable price on my Life insurance policy
By Tommy L.
Response from Heritage Associates· May 23, 2025
Thank you so much for your kind words! Making sure our clients get the coverage they need at a fair and reasonable rate is always our top priority. If you ever have questions or need anything in the future, don’t hesitate to reach out. We’re here to help!
They explained all the steps with no surprises. Making the transition easier making me feel comfortable with my decision.
By Cynthia D.
Response from Heritage Associates· May 7, 2025
Thank you so much for your kind words! We’re glad to hear that the process felt smooth and transparent. It’s our goal to make every step as clear as possible so you can feel confident in your decisions. We appreciate your trust and are here for you anytime you need us!
Michael made sure to explain everything to me. He was also very patient and compassionate when he was speaking to my younger brother. He remained in contact with me to confirm that our policy was approved. I really appreciated that.
By Cassandra G.
Response from Heritage Associates· May 7, 2025
Thank you for your thoughtful review! We’re glad to hear that Michael was able to clearly explain everything and offer compassion throughout the process—especially when speaking with your younger brother. Keeping you updated and ensuring your policy was approved is the easy part. Thank you for your trust and the opportunity to serve you in the future on some of the hardest days.
