Avoid this company
Order took weeks to arrive. Phone messages to company not returned or voicemail full. If product is out of stock customer should be notified. I will never order from Herb pro again.
By Ellen
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,059 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more.One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need.Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards.The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns.Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases.With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs.Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Natural
Herbspro (herbspro.com) has 3,059 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 825 reviews with 1 star · Clear filters
Order took weeks to arrive. Phone messages to company not returned or voicemail full. If product is out of stock customer should be notified. I will never order from Herb pro again.
By Ellen
Y'all have poor customer service and no type of delivery for the customer. No product what I recieved
By customer
Delayed,bad service. Will never buy ere againh
By customer
You didn’t respond to online chat nor my email regarding shipping status of Backorders. It been 6 weeks since my order was placed and still haven’t heard if/when my order will be shipped.
By FrankB
Nothing was shipped as shown when ordered. Later I was emailed days after items should have shipped and told that all would ship in one to two days, but was eventually shipped a week after that previous promised ship date. One item was even back ordered.
By Bill
You send me a box of soaps that smell like they were in a fire- very smokey and unusable. I call you agent who said he would check with shipping and get back to me and he has not done so yet
By customer
Still didn’t receive my order .. that was placed on 12/01... nobody answering phone calls or return call back !!! Nobody replies to emails !!! Avoid this store or websites if you can shop somewhere else !!! Never in my life will purchase anything
By customer J.
Does not answer emails and took forever for the product to reach us. I was supposed to get free shipping and 5% discount and I got neither one. Will not answer phone or emails.
By NANCY G.