Do not waste your time or your money…
Do not waste your time or your money here. DO NOT GIVE THEM MONEY. YOU WILL NOT GET ANYTHING IN RETURN.
By William B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Herbal Empire is listed under Pharmacy & Medicine.
Herbal Empire (herbal-empire.com) has 45 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
45 approved reviews, newest moderated first
Do not waste your time or your money here. DO NOT GIVE THEM MONEY. YOU WILL NOT GET ANYTHING IN RETURN.
By William B.
I've used them for several years and never had a problem that wasn't fixed immediately. They even sent me an extra pack once because something messed up on their end. Every once in awhile they do overlook and don't see the money I sent and I let them know and show my receipt where I paid with Zelle and within minutes I receive my tracking number. Totally trust it. I have received stuff that wasn't very potent and when I do I just stay away from that particular product. Only down side to this site is it takes about a week to receive the order but its not on their end its because USPS is slow.
By Jeff M.
They do not know what is going on. They never EVER answer phone or text. It's a long shot to even get to order. All they had to do was answer my texts. But NOPE. Stay away
By Andy B.
I ordered spent money and never even got my stuff and they won’t answer my emails or anything do not give these mf your money
By Zakeras W.
I sent 2,760 to there cashapp august 14 and they're saying that its not there cashapp i showed them plenty of receipts and now theyre not responding
By Longway J.
This site used to be okay, now they are not potent and weak products. Don't waste your money better off buying garage from a head shop
By Frank C.
I am very familiar with this site use them all the time have never had a problem that they did not address immediately... it's the best and their products are awesome!!!
By Rachel M.
The customer service is bad . They do not ship within 24hrs of purchase they wait 3 to 5 days before
By TamikaNewNew E.