Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
The nurse was so kind !!!! I’m so excited can’t wait to start the program ♥️
By Terri D.
Response from Henry Meds· Jun 3, 2024
Thank you for the 5 star review! Your feedback is greatly appreciated, and we're here to support you every step of the way.
The practitioner answered all my questions, very helpful with making my decision to start the meds.
By Rachel R.
Response from Henry Meds· Jun 2, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
This process was so easy. The NP Victoria was very nice and informative.
By Lorraine
Response from Henry Meds· Jun 2, 2024
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience with Henry Meds. Your feedback is truly appreciated and motivates us to continue providing the best care possible.
I received my medication. The bottle was delivered to me shattered in pieces.
By Mr.Allen
Response from Henry Meds· Jun 2, 2024
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!
I scheduled a telehealth appointment with Henry Meds, with the earliest available slot being a week out. On the day of my appointment, I logged on 10 minutes early and waited. After close to 40 minutes of waiting, I decided to call customer service, only to find out that my provider had canceled the appointment due to unforeseen circumstances. However, no one reached out to inform me of the cancellation, leaving me waiting on my break from work. I rescheduled and made sure to log on 10 minutes early again for the second appointment. Unfortunately, I waited another 30 minutes before a provider finally came on to speak with me. I understand that unforeseen circumstances can happen, but better communication and consideration for the patient's time are crucial. I hope Henry Meds can improve their scheduling and notification processes to avoid such issues in the future.
By JoDee W.
Response from Henry Meds· Jun 2, 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with your appointments. Your feedback is important, and we appreciate you bringing this to our attention. If you have any further questions or concerns, please reach out to Care Coordination at 909-787-2342 or [email protected]
NP Kiera was fabulous!!!!! With a busy schedule it’s great to be able to do a consult online to streamline the process. Kiera was very thorough and knowledgable.
By Mel R.
Response from Henry Meds· Jun 2, 2024
We sincerely appreciate you sharing your positive experience with us! It brings us joy to know that you had a great experience with Henry Meds. Your feedback means a lot to us and encourages us to maintain our high standards of care.
Elizabeth Snow is awesome! She was kind and respectful and very clearly explained everything to me. She is an asset to Henry Meds!
By Mary O.
Response from Henry Meds· Jun 2, 2024
There’s nothing like seeing a great review on our page again, thank you!
Very professional service; scheduling virtual appointment was easy, meds arrived on time and instructions were thorough.
By Courtney Lee C.
Response from Henry Meds· Jun 2, 2024
Your feedback is greatly appreciated, and we're here to support you every step of the way. If you have any further questions or need further assistance, please don't hesitate to reach out.
