Appt was easy to book
Appt was easy to book. But getting to where you book is impossible
By Customer
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Appt was easy to book. But getting to where you book is impossible
By Customer
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
Very helpful and answered any questions I had!
By Sophie
Response from Henry Meds· Aug 30, 2025
Thank you for your review! We truly appreciate your support and are glad to hear you had a smooth experience.
Always very helpful and fast response.
By M S.
Response from Henry Meds· Aug 30, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.
Customer service is top notch, including the medical consultant, and prescriptions arrive like clockwork.
By Chet S.
Response from Henry Meds· Aug 30, 2025
Thank you for taking the time to share your experience! Your satisfaction is important to us, and we’re committed to providing the best possible support and service.
Was great and easy to deal with and a lot of information was given
By Isidro
Response from Henry Meds· Aug 30, 2025
Thank you for taking the time to leave such a thoughtful review! We’re always striving to provide the best service possible.
Pleasant, informative and kind
By Sandra J.
Response from Henry Meds· Aug 30, 2025
Thank you for your fantastic feedback! We take great pride in delivering quality service, and it’s always great to hear when we meet expectations.
The representative I spoke with today did a great job explaining the process to me and how to get started. She needed to make some changes to my answers on my application as I as unable to move past a few screens with answering something, even if it wasn’t true.
By Karen N.
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We’re sorry to hear there were challenges during your experience.
My prescription is a month over due and I can not get ahold of anyone and still have not received a call back.
By Mary E.
Response from Henry Meds· Aug 30, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.