Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
The televideo appointment with my assigned doctor went very well. There were several notices that the appointment was coming up and the last had a live link that set it up in a couple of minutes. I had not done one before so I was pleased it was so easy. Also the doctor was very easy to talk with.
By Jo C.
Response from Henry Meds· Aug 21, 2024
We are thrilled to hear you had such a great experience, and also that it was easy! We appreciate the feedback.
My provider was pleasant, professional answered ally questions! I'm very excited about this journey and happy to know I have plenty of support when I need it.
By Lisa M.
Response from Henry Meds· Aug 21, 2024
We sincerely appreciate you sharing your positive experience with us! It brings us joy to know that you had a great experience with Henry Meds. Your feedback means a lot to us and encourages us to maintain our high standards of care.
It was amazingly fast but covered every base. She asked every question and filled every blank.
By Pamela G.
Response from Henry Meds· Aug 21, 2024
Thank you for your review and sharing your experience with us. We value your opinion and cannot thank you enough for your kind words.
This is my first order with them and everything went smoothly. The representative I spoke to was helpful and knowledgeable. I will definitely be using them again in the future.
By Jennifer C.
Response from Henry Meds· Aug 21, 2024
Thank you for your amazing feedback. The Henry Meds team prides itself on providing excellent care, and we're always thrilled to hear when we've met that standard.
The NP really listened and understood the depth of challenges I face due to my weight. She was positive, supportive and positive - letting me know she is with me on this journey.
By Penny C.
Response from Henry Meds· Aug 21, 2024
We sincerely appreciate you sharing your positive experience with us! It brings us joy to know that you had a great experience with Henry Meds.
Video chat with Crystal Novelozo was great - she was professional, friendly and informative. She gave information on possible side effects and realistic expectations- highly recommended Henry based on my initial experience.
By Dawn A.
Response from Henry Meds· Aug 21, 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.
I was on Ozempic for a year and lost a lot of weight, but paying $900 a month out-of-pocket became too expensive. After doing some research, I decided to try HenryMeds, even though I was really nervous about it. The process was smooth, and I received my medication fairly quickly. Initially, I was alarmed because it seemed like there was very little medicine in the vial, so I’m unsure if it will last me the full 12 weeks, but we’ll see. I took my first dose and felt exactly the same as when I was on Ozempic, which makes me feel much better about switching to HenryMeds to save money while continuing my weight loss journey. HenryMeds has been very informative, and I love the convenience of online consultations with their doctors. So far, I’m really happy with the service. I just hope there aren’t any hidden fees and that they continue to supply my medication consistently. If you’re thinking about switching from Ozempic to HenryMeds’ semaglutide injections, I’d say go for it!
By Yolanda L.
Response from Henry Meds· Aug 21, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
I signed up during a special and they have not honored the special monthly payment. I am disappointed that I have had to call them 3 months in a row to have them refund me. Today, I was told that I am not remembering correctly the prices that I signed up for, and my monthly cost is $50 more than I was expecting to pay.
By Kathy
Response from Henry Meds· Aug 21, 2024
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!
