Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
I felt cared for and like someone was actually listening to me and my concerns. I trust the staff and feel that I will be supported on my journey to better health.
By DN
Response from Henry Meds· Sep 16, 2025
Thank you for your fantastic review! Your support encourages us to keep delivering great service.
This company continues to charge my credit card after I quit my subscription.
By Charles
Response from Henry Meds· Sep 16, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Fast delivery
By Alexis N.
Response from Henry Meds· Sep 16, 2025
Thank you for your thoughtful review! Your support keeps us motivated.
First experience with NP and fantastic. More later.
By Dave and J.
Response from Henry Meds· Sep 16, 2025
We love hearing about positive experiences! Thank you for sharing yours.
Dr was friendly and seemed to care about my concerns
By Theresa J C.
Response from Henry Meds· Sep 16, 2025
We appreciate your kind words! Thank you for taking the time to share your thoughts.
they added ?Vitamin B to my meds without my consent. I never saw a doctor ever! Just a photo. This is a scam, please don't risk your health and your money.
By Lisa M.
Response from Henry Meds· Sep 16, 2025
We take all feedback seriously and would like to clarify a few points about your concerns. All patient appointments are conducted through a secure, HIPAA-compliant video link with a licensed provider, and no prescription is issued without a proper clinical evaluation. If you believe there has been an error with your prescription, we encourage you to contact our Care Team directly so we can review your order in detail and address your concerns promptly. Your health and safety are our top priorities, and we want to ensure you feel fully supported in your care. Please reach out to us at [email protected] so we can assist further.
Best customer service ever!!
By Carol S.
Response from Henry Meds· Sep 16, 2025
We truly appreciate your amazing 5-star review! It’s great to hear that you had a positive experience. Our team is dedicated to delivering outstanding service, and your feedback motivates us to keep striving for excellence.
Loreal was very polite, sweet, kind and helpful. She was very professional and answered all my questions. Loreal did not keep me on hold for very long when she was looking up my account, and was apologetic on returning to our conversation, plus she made me feel very comfortable.
By Judith P.
Response from Henry Meds· Sep 16, 2025
Thank you for your wonderful 5-star review! We’re thrilled to hear that our team made a positive impact on your experience. Providing excellent service is our top priority, and your kind words mean so much to us. We appreciate your support!
