Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
I have been using Henry Meds for about eight months. Overall, it has been a good experience. Recently there has been a delay in getting my medication to me. I am not happy about that. It helps to follow up if things are not proceeding as you expect.
By Louise
Response from Henry Meds· Nov 11, 2024
Thank you so much for this feedback! We appreciate you taking the time to let us know about your experience.
Friendly and clear instructions. Felt comfortable to speak about my weight loss journey. Excited to begin and know I have the support if needed.
By Juan C.
Response from Henry Meds· Nov 11, 2024
Thank you so much for taking the time to leave us a 5-star review! Henry Meds is committed to providing excellent care, and we're delighted to hear that we were successful in doing so for you.
Please pass on to your team how impressed I am with the support team at Henry Meds. I have had only a few dealings with the team but it has been outstanding each time. “Customer Service” isn't always what it could be these days, but you all do an amazing job. I feel like I am being treated with personal attention and concern. Thanks to this team and company for such great support as I go through my journey. Best regards
By Lori G.
Response from Henry Meds· Nov 11, 2024
We're glad to hear that you've had a wonderful experience with Henry Meds! It's great to know that we're thorough in our work and are always responsive to any questions you may have. Providing excellent customer service is essential for building trust and maintaining a positive relationship with clients.
Staff was knowledgeable and professional.
By Mary Ann A.
Response from Henry Meds· Nov 11, 2024
We're absolutely thrilled to learn about your positive experience with our team! Providing exceptional service is our top priority, and having a helpful and knowledgeable staff is central to our mission. We're here to ensure your satisfaction every step of the way!
I’m going on a 2 week gap in treatment. My test results were lost, Henry meds had no answers and I had to reach out to quest, the earliest appointment was the following week and I had to reach out to get one earlier, had my appointment on a Wednesday and my prescription wasn’t sent to the pharmacy until the following Monday. How is making a patient hormone treatment be delayed by 2 weeks acceptable?
By Ian
Response from Henry Meds· Nov 11, 2024
Thank you for your review. We take all feedback seriously, especially when it highlights areas for improvement. We appreciate your time in sharing this with us, and we apologize that your experience didn’t meet our standards for client care.
Zach was really helpful in explaining my options and treatment.
By Kristen F.
Response from Henry Meds· Nov 11, 2024
We love to hear about positive experiences! Thanks for sharing this feedback with us!
I have been a customer of Henry meds for over a year and I’ve always had exceptional service And they have always been available when I’ve needed to talk or if I had questions questions I highly recommend them. Also I’ve been extremely successful. I’ve lost close to 80 pounds and over a year.
By Lori
Response from Henry Meds· Nov 11, 2024
We truly appreciate receiving such wonderful feedback. At Henry Meds, providing excellent care is at the heart of what we do, and it's incredibly rewarding to hear that we've succeeded in delivering on our commitment to you. Thank you for taking the time to share your experience with us!
It was a very clear and concise interaction.
By CB
Response from Henry Meds· Nov 11, 2024
We're genuinely grateful for your kind words.
