Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Great service! Wonderful people to work with!
By Denille Sue A.
Response from Henry Meds· Jan 16, 2025
We truly value and enjoy hearing about positive experiences! Your feedback is immensely appreciated, and we thank you for sharing it with us!
I am very dissatisfied how Henry Meds customer support team is skirting around my compliance concerns. I emailed them back in December requesting clarity on why my account was being billed an additional $50 monthly on my Semaglutide treatment. I was already paying an additional $100 for the extra dosage and then I learned that the cost went up an extra $50. I expressed I did not provide consent for the additional charges and the company proceeded to charge me the additional amount the proceeding month. I have requested the video of my me providing my consent or provide me documentation of my signature approving my card to be processed for the additional amounts. There team is providing me blanket statments and I have shared my concern around this unfair business practice as they are unwilling to refund my account. I have shared that my steps are to move forward with filing proper disputes on there unfair business practices. Service was great at the beginning but as time has progressed I have seen a decline. They are no longer rating as the top compound pharmacy and I can see why. I am moving to my bank for next steps as I did not provide approval for this and they are unwilling to provide me with the documentation.
By Kelly P.
Response from Henry Meds· Jan 16, 2025
Thank you for your review. We’re sorry for any frustration this may have caused. We strive to maintain transparency regarding billing and treatment costs. As outlined in our Terms of Service, subscriptions automatically renew until canceled, and all sales are final. If you have any additional questions or need assistance, please don’t hesitate to contact our team at [email protected].
Natalie was very informative and explained everything very clear and concise and asked if I had questions. Did not feel rushed and felt confident.
By jeff R.
Response from Henry Meds· Jan 16, 2025
We truly value and enjoy hearing about positive experiences! Your feedback is immensely appreciated, and we thank you for sharing it with us!
Process was easy and Alice explained things nicely.
By Julie
Response from Henry Meds· Jan 16, 2025
Thank you so much for this great feedback! We appreciate you taking the time to let us know about your experience.
VERY INFORMATIVE. MAYBE SHE COULD OF OFFERED OTHER MEDS OR EXPLAINED THE DIFFERENCEE IN THEM. I ALRAEDY WAS TALKING THE SAME MEDS SHE JUST UPED THE DOES. I MIGHT OF DONE BETTER ON A DIFFEANT MED. WE WILL SEE
By Kim M.
Response from Henry Meds· Jan 16, 2025
Thank you for sharing your feedback! At Henry Meds, we encourage all patients to schedule a follow-up appointment with their clinician (included in your subscription) to address any concerns or discuss alternative options. We offer a range of treatments, and if one isn’t effective, our providers are committed to finding solutions that may better suit your needs. If you have any questions or would like to explore other options, please don’t hesitate to contact us at [email protected]. We're here to help!
Courteous, on time, personable and educational. Was a great meeting. 100% recommend
By Josh S.
Response from Henry Meds· Jan 16, 2025
Thank you for taking the time to leave such a positive review of Henry Meds! We are delighted to hear about your experience and appreciate your kind words.
The appointment with the provider (Alina) happened on time and as scheduled. She was pleasant, knowledgable, and helpful. She answered my questions and offered guidance. The medication arrived on time. I have yet to Strat it.
By Fariba
Response from Henry Meds· Jan 16, 2025
Thank you for taking the time to share your experience. Your satisfaction means everything to us, and we're committed to ensuring that you receive the best possible care and service.
Balanced and informative Q&A with good advice for the best medication for me.
By steve.messenger
Response from Henry Meds· Jan 16, 2025
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience with Henry Meds.
