Beth was great
Beth was great. Answered all my questions and very professional and polite!
By Barry K.
Response from Henry Meds· Jan 15, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Beth was great. Answered all my questions and very professional and polite!
By Barry K.
Response from Henry Meds· Jan 15, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Very responsive to my request
By John B.
Response from Henry Meds· Jan 15, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
PA’s have been decent. The customer service side has been completely horrendous. Web links for online visits are 50/50……..sometimes they send it….other times you have to call. Miscommunication with appointments……generally told one time…then when a link is sent it’s a different time. Most recent example…..I was told 10am only to find out that it was switched to 1030. Not everyone has a flexible schedule to make these adjustments. Towards the end of 2025 I was a few weeks behind on medication…..I had to call customer for them to realize. After scheduling labs, online appointment and a clinic review of labs I am now 5 weeks without testosterone. I’m sure I won’t get reimbursed for the missing 5 weeks….id prefer an efficient and functional customer support system. I like my specific PA which is why I haven’t gone elsewhere.
By Harold W.
Response from Henry Meds· Jan 15, 2026
Thank you for your review. We value all feedback and take it seriously, especially when things don’t go as planned. Our team will do everything we can to address and resolve your concerns.
Danny was so helpful and patient while trying to set up a appt. I have really enjoyed the attention and treatment from Henry Meds. Customer service is great. :)
By Salina G.
Response from Henry Meds· Jan 14, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
The process is easy and you doesn’t feel uncomfortable the physician!! Always address your concerns and have a listening ear!!! They make the process easy and very smooth!!!
By CHRISTINE C.
Response from Henry Meds· Jan 14, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Henry meds employees are professional and very competent. The medication is not a cheap substitute and works.
By Stephani Ball B.
Response from Henry Meds· Jan 13, 2026
Thank you for your thoughtful review! We value your feedback and appreciate your support.
I would recommend Henry Meds for weight-loss management, the program that I am enrolled in. The medical providers are kind and professional and the customer service team is terrific. I also find the cost of the program competitive.
By JSP
Response from Henry Meds· Jan 13, 2026
Thank you for your kind words! We’re so glad to hear you had a positive experience.
Fast shipping, my doctor is always polite and willing to answer any questions I might have. Priced right for the quality product and the free bloodwork that gives peace of mind.
By David
Response from Henry Meds· Jan 13, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.