Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Prescription isn’t moving from received
By Erin M R.
Response from Henry Meds· Apr 18, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
stopped shipping
By Chuck
Response from Henry Meds· Apr 18, 2025
Thank you for your review. We’re always sorry when unexpected issues come up and will do our best to resolve them. Our Care Coordination team is available to assist you at [email protected].
It’s been a week and there’s no update on when my meds will be sent out. I am not happy.
By Laurie A.
Response from Henry Meds· Apr 18, 2025
We appreciate your review! At Henry Meds, our commitment is to deliver medications to all patients within 8-10 business days post their intake appointment. Despite our best efforts, occasional challenges may arise at the pharmacies we collaborate with. Should any patient encounter a delay exceeding 10 business days, please don't hesitate to reach out to us at [email protected] or call (909) 787-2342. Your feedback is invaluable to us!
Explained things clearly. Past 3 months have been sent wrong dosage. Does not work for me. More expensive platform less risk.we will.see. First does do not feel .5 influence.
By Island T.
Response from Henry Meds· Apr 19, 2025
Thank you for sharing your experience with us. We’re sorry to hear that your recent visit didn’t meet your expectations. We apologize for any inconvenience or frustration this may have caused.
The medical advisor was knowledgeable and friendly. Her call was right on time and only took a few minutes.
By Michael C.
Response from Henry Meds· Apr 19, 2025
We appreciate your kind words! Our team works hard to provide great service, and it’s rewarding to hear that we met your expectations.
I had a great experience with the online consultation. Very informative and helpful
By Ernest R.
Response from Henry Meds· Apr 17, 2025
We sincerely appreciate your feedback! It’s always rewarding to know we’ve met expectations and provided a great experience.
Lindsay was AWESOME! She told me everything to expect & assured me that she & Henry Meds staff would be there to support me & my weight loss goals !!
By Denice Y.
Response from Henry Meds· Apr 17, 2025
Thank you for sharing your positive experience! We are dedicated to making every interaction smooth and helpful.
Very prompt and helpful!!
By Chevell
Response from Henry Meds· Apr 17, 2025
We’re grateful for your support! Knowing that we’ve provided a great experience encourages us to continue delivering high-quality service.
