Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
I love the personalized service and ease of making an appointment with responsive, understanding providers!
By Lisa
Response from Henry Meds· Apr 24, 2025
We’re so happy to hear that you had a positive experience! Your kind words truly mean a lot to us.
Available when any assistance needed. Keep in touch with you on a regular basis. Offer ways to make your journey easier and productive.
By SUSAN B.
Response from Henry Meds· Apr 24, 2025
Thank you for the 5-star review!
Meeting with the medical personnel was a positive experience on 4/9 and have not received medication 14 days later. I was the of 3-5 days.
By Lynda S.
Response from Henry Meds· Apr 24, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
Still waiting for my medication been 5 days now
By Brittney R.
Response from Henry Meds· Apr 24, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
I asked to have order canceled, so I could get a bulk order placed. Received an email conforming the cancellation. Then the order was shipped anyway. Multiple call to people that didn’t help me. I gave up!
By Rebecca J.
Response from Henry Meds· Apr 24, 2025
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
They took forever to send my meds in the beginning and now they charged my monthly charge on 4/8/25 and I still have not received me next month meds and I took my last one today. They say it will be at least another 10 days before they ship this months meds which means I will be out of meds for around 2 weeks. Very unsatisfying.
By Sharon
Response from Henry Meds· Apr 24, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
I feel the consultations are “generic” and almost like they are reading a script. I am not getting results and they cannot help me figure out why based on my conditions. They just shared what is supposed to happen and offer to change medications.
By Lori
Response from Henry Meds· Apr 24, 2025
Thank you for your review. At Henry Meds, we provide access to compounded medications from licensed 503(a) and 503(b) pharmacies. If you have concerns about your treatment, we encourage you to schedule a follow-up visit with a clinician who can assess your situation and tailor a plan to help you achieve better results. You can contact our care team at [email protected] to schedule your appointment.
The entire process was courteous, efficient and professional from start to finish.
By Tony V.
Response from Henry Meds· Apr 24, 2025
We’re thrilled to hear you had a great experience! Your feedback encourages us to keep delivering the best service possible.
