Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
You have charged me the last two months but not sent the medication. Please either send or refund the money. Thank you
By Yvonne Y.
Response from Henry Meds· May 6, 2025
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!
Great Customer service. My NP answered all my questions and had all the answers that I was looking for. I can't wait to continue my process with Henry Meds
By Katherine
Response from Henry Meds· May 6, 2025
Thank you for your 5-star review! We truly appreciate your support.
Henry Meds has been awesome! I had a unique situation and they worked with me for a great outcome. From the beginning, they have been kind and helpful. This is the company to go to.
By Valerie K.
Response from Henry Meds· May 6, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
Very informative, listened to all my questions
By Maria T.
Response from Henry Meds· May 6, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Jordan was great. She explained everything very well and understood why I was interested in this medication.
By Mary T.
Response from Henry Meds· May 6, 2025
We love hearing about positive experiences! Thanks for sharing your feedback.
helpful and reliable practitioner was knowledgeable and thorough
By rachel M.
Response from Henry Meds· May 6, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.
My initial video chat with the NP was so great!! She made it sound like the meds would come pretty quickly. That chat was 2 weeks ago today and It looks like the status is currently "not shipped" yet. Very frustrating because I wanted to start losing weight last week. I don't understand what the issue is. So many people on here say they got their meds promptly. Two days ago I emailed HenryMeds and got a generic email reply that someone will get back to me. This is so frustrating, because I went through the exact same thing with HER which is why I left them and never did the refill because they barely were able to get the first set of meds to me. I did read some people on here having trouble with refills...oh boy, I can't wait to have to deal with that.
By Pam K.
Response from Henry Meds· May 6, 2025
We've requested more information to assist you further. Trustpilot will send a request for additional details—please respond at your earliest convenience. Thank you!
Great call with the Nurse. Always upfront and providing details the path forward.
By Jason
Response from Henry Meds· May 6, 2025
Thank you for your 5-star review! We truly appreciate your support.
