Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Very personable provider, felt comfortable asking questions. Explained the process very well.
By KC
Response from Henry Meds· May 13, 2025
We love hearing about great experiences! Thank you for sharing your feedback—it’s truly appreciated.
My experience was five stars primarily because of my experience with your subject matter expert Joseph S. This physician is incredibly friendly and accessible to answer all of my questions, concerns and comments. While there may be quite a few providers of TRT Treatment out there to date, take my word for it and use Henry Meds. I only wish that my experience with other medical providers was half as good.
By Steven E.
Response from Henry Meds· May 13, 2025
We appreciate your feedback! Knowing that you had a great experience encourages us to keep providing top-notch service.
My concerns about meds not being available were immediately addressed and I was able to receive new meds in a timely manner.
By Ellen
Response from Henry Meds· May 13, 2025
Thank you for sharing! We love to hear about positive experiences!
Good customer service. Have been upfront about everything so far
By Joshua N.
Response from Henry Meds· May 13, 2025
Thank you for taking the time to leave a 5-star review!
Total scam. I received one month of medicine but have been charged for three months. Their Customer Care team is telling me I am not eligible for a refund, but they are willing to move the next payment up a few weeks. Totally ridiculous. Avoid them like the plague.
By Jim
Response from Henry Meds· May 12, 2025
We've requested more information to assist you further. Trustpilot will send a request for additional details—please respond at your earliest convenience. Thank you!
Great customer service.
By Laurie A.
Response from Henry Meds· May 12, 2025
We’re grateful for your support and for sharing your experience! Providing excellent service is our top priority, and we’re thrilled to hear we delivered on that.
The person who I spoke with was extremely helpful
By Liz
Response from Henry Meds· May 12, 2025
We appreciate your kind words! Thank you for taking the time to share your thoughts.
Only giving 3 stars since my appointment was on Thursday and here it is Monday and meds have still not shipped.
By Pete R.
Response from Henry Meds· May 12, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
