Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
It’s obvious they care about their patients and strive to help us maintain our health and happiness.
By Dave
Response from Henry Meds· May 13, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
I met with Jordan Martin who was knowledgeable and personable. This is a legitimate organization that provides legit medical care. The ease of the appointments is great. The price is very reasonable considering labs and the medications are included. I am very skeptical but this organization passes my standards. I recommend it. The only drawback I have seen is length of time to revive your script but it looks like they are getting better on that end as well. They must use a compounding pharmacy and unfortunately that part is out of their hands. Having worked at compounding pharmacies I can say they can get behind from time to time. Jordan get an A plus and Henry meds get the same so far ! Update : my appointment was Tuesday and my medication shipped today (one day later). So maybe the company is stepping up and addressing concerns with shipping of the meds. I will keep updating to let everyone know how it goes.
By Tim A.
Response from Henry Meds· May 13, 2025
Thank you so much for your kind words! Providing excellent service is always our goal, and we truly appreciate you taking the time to share your experience.
doctors are very knowledgeable no pressure in what treatments to have
By Mark A.
Response from Henry Meds· May 13, 2025
We truly appreciate your support! Providing excellent care is at the heart of what we do, and it’s great to know our efforts are making a difference.
My medication has been processing at the pharmacy since April 25th!!! Update, after I made this review they had the audacity to send me an email stating GOOD NEWS, your medication is now PROCESSING at the pharmacy! Um, duh it’s supposedly been processing the entire time. SEND ME AN EMAIL WHEN MY MEDS SHIP! 🙄 UPDATE AS OF 5/29/25 About two weeks ago I got an email stating that they will be shipping my meds out ASAP with expedited shipping. Guess where my meds are, no really cause I have no idea. These people are full of 💩 My appointment was April 25 it is now May 29th and I still do not have my medication!! Don’t use this company and cancel your cards! LAST UPDATE: I received my meds but they are counterfeit unmarked and do absolutely nothing!!! Yay, thank you Henry meds for wasting my time and money!!! I’m going to file a complaint with BBB cause now my health is at stake.
By Brieanna S.
Response from Henry Meds· May 13, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with.
Great support from your staff. Very knowledgeable. Only con is the cost.
By CW
Response from Henry Meds· May 13, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Wonderful convo.
By Spring K.
Response from Henry Meds· May 13, 2025
Thank you for your review! Your feedback helps us continue to provide great service.
I like the ease of making an appointment and the doctor. He was informative and answered my questions. The portal can use some extensive work. The prescription information aspects are poor. My prescriptions are identified status updates are way off. I received two prescriptions and one was delivered, and one had to be delivered. Both status updates indicate that the prescriptions are being worked on but not shipped. It is impossible to tell if I have an issue with the second prescription. After all, the prescription I received still indicates processing.
By GJ
Response from Henry Meds· May 13, 2025
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
Quick easy and was willing to listen to all my questions. Got me started on a new plan with options to change if needed.
By NoisyBoy H.
Response from Henry Meds· May 13, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
