Beware!
Started out good but the last 2 months I have not received medication on time. I have to submit tickets requesting for my medication to be shipped in order for them to ship it. This month, my tickets have gone answered and now when I call they also do not answer, waiting on hold for over 20+ minutes several times and then to be told Noone is available to take your call and the call disconnects. I was due for medication delivery on 5/17 and am now without medication but have been charged my monthly fee. At this point, I just want my monthly fee refunded. Also contacting BBB to make them aware.
By Amy S.
Response from Henry Meds· May 20, 2025
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