It was a great experience
It was a great experience, my meditation came fast!
By Ashley Essie E.
Response from Henry Meds· Jun 18, 2025
Your feedback means a lot to us! We’re thrilled to know you had a great experience.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
It was a great experience, my meditation came fast!
By Ashley Essie E.
Response from Henry Meds· Jun 18, 2025
Your feedback means a lot to us! We’re thrilled to know you had a great experience.
Excellent sevice and reliability
By Kelly
Response from Henry Meds· Jun 18, 2025
Your review made our day! We’re so glad to hear you had a great experience.
Very well run company!
By John
Response from Henry Meds· Jun 18, 2025
We truly value your feedback! Thank you for sharing your experience with us.
Persons with Customer Service are timely in responding and seem knowledgeable of what is needed. The Medical Personnel that I have met with on-line have been professional, courteous and share helpful advice. My only concern is that I have not heard from anyone since I've been told that my request has been approved and it has been over a week. Hopefully I'll hear something soon.
By Rita
Response from Henry Meds· Jun 18, 2025
Thank you for taking the time to share your experience. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. If you experience a delay exceeding 10 business days, please contact us at [email protected]
While the person that helped me was very cordial and nice , I didn’t think it was in good practice by Henry meds to actually charge me $249 while my medicine is sitting in limbo. I knew something was wrong when my husband who ordered his received his medicine way before me I think before you charge somebody you should make sure that the medicine is actually been shipped to the person.
By Teryl L.
Response from Henry Meds· Jun 18, 2025
Thank you for your review. We value all feedback, especially when it provides an opportunity for us to improve. We’re sorry this was not the experience we hope to provide.
Henry Meds responded quickly to my inquiry for an appointment. The appointment was easy to attend via video and all of my concerns were addressed. The nurse I spoke with was very helpful and understood my condition and answered all of my questions. She was very thorough about giving me all the information I needed to get started. I am looking forward to working with Henry Meds to reach my goal weight.
By Camille
Response from Henry Meds· Jun 17, 2025
We’re grateful for your support! Knowing that we’ve provided a great experience encourages us to continue delivering high-quality service.
I have not received product yet. So far I’ve just paid.
By Rlj
Response from Henry Meds· Jun 17, 2025
Thank you for your review!
Customer experience has declined over the months. If I wanted to be treated like a number instead of a patient, I would have continued working with my PCP. I understand you have a lot of patients, but when a medication is being discontinued do you not have the technology to inform patients? I booked an appointment for a refill only to be told that the meds are not accessible any longer. They won't write a RX to be filled via the drug manufacturer even though they are the ones who have have been treating me for months. So, here I am without a refill and a 2 month wait to be seen by a PCP. Moral of the story is that if Henry meds doesn't get to sell you the medications they are not interested in helping you.
By customer
Response from Henry Meds· Jun 17, 2025
Thank you for sharing your feedback. We regret that your experience fell short of expectations, and we’ll use your comments to help us make improvements moving forward.