Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
My caregiver was terrific…professional and thorough, and the meds were delivered quickly.
By Mary
Response from Henry Meds· Jun 30, 2025
Thank you for taking the time to leave such a thoughtful review! We’re always striving to provide the best service possible.
SCAM ARTISTS!!!! STAY FAR AWAY FROM THIS COMPANY. THE ARE CRIMINAL AND WILL THREATEN TO CONTINUE TO CHARGE YOU THOUSANDS OF DOLLARS WHEN YOU NEED TO DISCONTINUE UNDER MEDICAL CARE.
By Susan S.
Response from Henry Meds· Jun 30, 2025
Thank you for sharing your feedback! We’d like to remind you that all purchases are subject to our Terms of Service, which explain our subscription and refund policies. If you have any questions or need support, please don’t hesitate to contact us at 909-787-2342—we’re happy to assist!
Henrymeds has sent me multiple requests for feedback. I haven't received or tried the medication as of yet. I would be happy to send feedback once I receive and try the medication.
By Zoe
Response from Henry Meds· Jun 30, 2025
Thank you for your review. We take all feedback seriously and will carefully review any concerns you’ve raised to improve moving forward. We’re sorry for any frustration this may have caused.
The website was easy to navigate. The PA explained the program and answered my questions. I had a question about cost of oral med vs injection and she could not answer but gave me directions as to how to get the answer. They explained when the med was coming and how much it would cost etc.
By Jane
Response from Henry Meds· Jun 30, 2025
Your feedback means the world to us! We’re happy to hear about your positive experience and appreciate your support.
On April 10, 2025 I had an evaluation performed by Asia Scaife to determine which medication was suited for my needs. The evaluation went smooth and was mostly professional, so I gave her a five star. The need arose to ask her a few more questions two months later so I scheduled another video chat. To my surprise I then met Ms. Scaife's Mr. Hyde side. She was totally different. She was hasty, rude and would not allow me to say a word. Once she made video contact with me, she blew me off by saying she must have linked up with the wrong Michael Cummings from the waiting room. She then terminated my video chat. I had waited a week for the chat in order to ask questions about restarting the medication. HER performance made it clear that this was the wrong company for me and they obviously did not want my business. She is the main reason I did not go back to use Henry Meds. I had since complained about this experience; but as yet have not received any explanation as to her performance. I decided to move on and now I am using another more friendly pharmacy.
By Mike C.
Response from Henry Meds· Jun 30, 2025
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
Only had a bit of a struggle with the online meeting connection. I wasn't clear on the steps to follow. Otherwise pretty straightforward.
By Joyce I.
Response from Henry Meds· Jun 28, 2025
Thank you for your review! We’re always here to provide support whenever you need it.
I had an online conference with Dr Davis which always goes well. I really like her. But l haven't received any notice about prescription refills and when they will arrive
By Gregory M.
Response from Henry Meds· Jun 28, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If you experience any delays beyond this timeframe, please reach out to us at [email protected] or call (909) 787-2342. Your feedback is important to us, and we appreciate you bringing this to our attention!
Taking so long to have the med shipped out. Been a week and still waiting for it to be shipped.
By Gui
Response from Henry Meds· Jun 30, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If you experience any delays beyond this timeframe, please reach out to us at [email protected] or call (909) 787-2342. Your feedback is important to us, and we appreciate you bringing this to our attention!
