Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,880 reviews
Henry MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Intake person was very through and provided a lot of information about the program.
By Patricia
Response from Henry Meds· Jul 5, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Very thorough
By Deborah
Response from Henry Meds· Jul 4, 2025
Thank you for your review! We truly appreciate your support and are glad to hear you had a smooth experience.
It was a great experience. Well explained. Comfortable with my doctor. Over all 10/10
By Rachel A.
Response from Henry Meds· Jul 4, 2025
We truly appreciate your support! Providing excellent care is at the heart of what we do, and it’s great to know our efforts are making a difference.
They are professional, polite and responsive, prices reasonable for the US. Still waiting for the product to arrive, almost two weeks later. This may be because of tariffs or other extraneous factors, and they have been keeping me informed, so I don’t blame them. They don’t sell to people over 80 except in “exceptional circumstances”; I had just turned 80 said, “Hi, I’m an exceptional circumstance!” After asking me a series of questions about my health and meds, they approved me.
By Paul
Response from Henry Meds· Jul 4, 2025
We truly appreciate your valuable feedback! Ensuring a positive experience is our commitment, and we’re so happy to know we’ve met your expectations.
Truly professional
By William J.
Response from Henry Meds· Jul 4, 2025
Your feedback means so much to us! We take great pride in delivering quality service, and it’s always wonderful to know our efforts are appreciated.
The nurse was great! Very knowledgeable and so very nice!
By Jordan C.
Response from Henry Meds· Jul 4, 2025
We truly appreciate your support! Your satisfaction is important to us, and we’re so happy to hear that you had a great experience.
My video call was right on time, the RN was very helpful and there to listen to me, all my questions where answered.
By Kimberly A.
Response from Henry Meds· Jul 4, 2025
Your kind words mean so much to us! We take great pride in our work and are always happy to hear when it makes a difference.
After my follow up, it took 3 weeks to get a prescription shipped out. Billed for the script with no shipping info, took 2 days to hear back from my portal inquiry. Was directed by the NP to check the website for information and videos where were impossible to find. Customer service, communication, and clarity of service is terrible. I regret starting with Henry Meds
By Josh
Response from Henry Meds· Jul 4, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds. A representative from Henry Meds will be reaching out to further address.
