Great customer service
Great customer service
By Emily K.
Response from Henry Meds· Aug 21, 2025
Thank you for your support! We’re committed to making the process smooth and seamless for everyone.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
11,880 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Great customer service
By Emily K.
Response from Henry Meds· Aug 21, 2025
Thank you for your support! We’re committed to making the process smooth and seamless for everyone.
Friendly and knowledgeable PA.
By Rune H.
Response from Henry Meds· Aug 21, 2025
We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.
Excellent customer service both online while scheduling and in person. Met with Megan she was very nice and professional. She was also was helpful in providing some ideas to help manage the side effects!!
By Belinda
Response from Henry Meds· Aug 21, 2025
We’re so grateful for your review! It’s always great to hear that our team is making a difference.
The provider telehealth appointment was good, concerned and caring, very professional
By Patricia
Response from Henry Meds· Aug 21, 2025
This is such wonderful feedback to receive. Providing excellent care is always our priority, and it’s rewarding to hear when we achieve that goal.
Communication is great curious and knowledgable staff
By Jane
Response from Henry Meds· Aug 21, 2025
Thank you for your review! We truly appreciate your support and are glad to hear you had a smooth experience.
Initially it took over a month for the pharmacy to process my prescription. Now, 2 months in a row they have sent my medication to the wrong address. After last time they guaranteed me that all my addresses were updated. This wouldn't happen again. Yada yada.. and here we are. I don't know how this place is still in business.
By Jeffrey
Response from Henry Meds· Aug 21, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Tori is excellent! Explained more of what to expect on my weight-loss journey as well as medication options going forward.
By Cheryl R.
Response from Henry Meds· Aug 21, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
Marcey was very helpful. She made my experience with this company very good for my first consultation. I am excited to continue the program.
By Lori J.
Response from Henry Meds· Aug 21, 2025
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.