Very bad experince
Very bad experince. Long time order in reply from customers service also they are scammer after order no dispatch no deliver nothing. They are not able to even one start
By Adeel ahmad K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
10 reviews
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Hendel Online Store | Official Distributor
hendel.store (hendel.store) has 10 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
10 approved reviews, newest moderated first
Very bad experince. Long time order in reply from customers service also they are scammer after order no dispatch no deliver nothing. They are not able to even one start
By Adeel ahmad K.
I have not received my package
By Mo
They store still sending wrong items. Please check my email
By Tai
The products are original and shipped from Russia, I mailed them and got the documents for titan gel, it took 2 weeks to receive the package
By Alex
Original titan gel finally
By John
It’s totally waste of money. I’m so disappointed.i wish I could get refund.
By Priya
Response from hendel.store· Sep 13, 2022
thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [[email protected]] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
It's a scam. Becareful !!!!!!!!!!!!!
By Hadeel F.
Response from hendel.store· Sep 13, 2022
We are an official distributor of hendel garden products, please explain what happened with you and will definitely work it out
Wish there was a zero star option. Seller ripped me off. He takes pictures of the correct product to “document” that he sent the correct product and then ships the incorrect product. That way if you file a transaction dispute with your card company he can say he shipped the correct product and has pictures to back it up. I tried multiple times to reconcile this with the store before filing a transaction dispute/fraud investigation. In the end my transaction dispute was not granted. I’m assuming his reviews are fake as well. Don’t buy from this guy he is a scammer.
By Jack
Response from hendel.store· Sep 13, 2022
thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [[email protected]] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.