Horrible packaging
Came in horrible packaging. Hair was stuck to the sticker and both items were completely shattered.
By Kerri M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
476 reviews
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The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
476 approved reviews, newest moderated first
Came in horrible packaging. Hair was stuck to the sticker and both items were completely shattered.
By Kerri M.
The company is very courteous and there is never any back and forth BS... they are very helpful, and they get the problem fixed faster than any other company that I deal with quite frankly!
By Ashley
Dallas was absolutely wonderful and helped me out. Made my week what they did for me. Thank you again!!
By Dominique H.
A Solid company!!! I received my bonsai Subscription box, unfortunately the Bonsai bong i got was broken but sent a picture of it and they responded pretty fast and shipped a new one the very next morning out no problem! Thank you Hemper!
By Jordan R.
My husband and I absolutely love your products and our med boxes we get. They are the highlight of the month. Thank you for everything.
By Leslie M.
Um waiting for my package forever
By Michael
My package was still never shipped while it’s been 3 days even though I got a reply from you guys that said you would
By Giselle C.
Did get broken stuff but love that yall got back.to me quick and have been buying for like 2years it’s been great
By Edward C.