HelpfullendingReviews of helpfullending.com

Response from Helpfullending· Jan 7, 2025

Hi Tamara, Thank you for sharing your experience! We're glad to hear that our phone representatives were able to put your mind at ease. We take great pride in providing the best possible service experience for our customers. As outlined in the loan agreement, you’re never obligated to retain the loan for its full term. We offer flexible repayment options designed to help reduce the overall cost of the loan. We’re glad to see you utilized these options, resulting in substantial savings on interest. You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending

Response from Helpfullending· Jan 7, 2025

Hi, Thank you for sharing your experience. We value your opinion and are sorry we didn’t meet your expectations. Our goal is to provide easy access to short-term funding through our personal installment loans when our customers need us most, regardless of their credit rating. We also provide alternative payment options that may help to reduce the overall cost of the loan. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. If you would like to discuss these options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending

Response from Helpfullending· Jan 6, 2025

Hi Tyler, Thank you for sharing your experience with us. We’re sorry to hear about your confusion regarding your loan terms. At Helpful Lending, transparency and providing clear information about the cost of borrowing are priorities, and we regret if there was any misunderstanding. At Helpful Lending You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-863-1085 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Thank you, Helpful Lending

Response from Helpfullending· Dec 6, 2024

Hi Cynthia Jones, Thank you for your feedback! We’re so glad to hear that our team has been friendly, helpful, and reliable for you. We are committed to providing exceptional customer service and support. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at [email protected] or by phone at 833-863-1086. Thanks again, and we appreciate your support! Thank you, Helpful Lending

Response from Helpfullending· Dec 6, 2024

Hi Ronnie Lonoff, Thank you for your kind words! We’re thrilled to hear you had an awesome experience with our team, as we take great pride in providing the best customer service. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at [email protected] or by phone at 833-863-1086. Thanks again, and we appreciate your support! Thank you, Helpful Lending

Response from Helpfullending· Dec 4, 2024

Hi Gerald Magin, Thank you for your feedback! We're glad to hear that your experience with our customer service team was excellent. We take great pride in providing the best possible service experience for our customers. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at [email protected] or by phone at 833-863-1086. Thanks again, and we appreciate your support! Thank you, Helpful Lending

Response from Helpfullending· Dec 3, 2024

Hi Judy Cox, Thank you for your feedback! We're delighted to hear that our team was kind and understanding. Providing excellent customer service is always our goal. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at [email protected] or by phone at 833-863-1086. Thanks again, and we appreciate your support! Thank you, Helpful Lending

Response from Helpfullending· Dec 3, 2024

Hi Tammy Haller, Thank you for sharing your experience. Here at Helpful Lending, it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get details of your experience so we can improve our level of service. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available 24/7 at [email protected] or by phone at 833-863-1086. Yours truly, Helpful Lending