This is absolutely the worst site for…
This is absolutely the worst site for performance and even worse for support. It is impossible to get support for a problem either live or reading passed answers.
By Ginny
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Instagram (help.instagram.com) has 20 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
20 approved reviews, newest moderated first
This is absolutely the worst site for performance and even worse for support. It is impossible to get support for a problem either live or reading passed answers.
By Ginny
Instagram delete karana hai
By Deevakar R.
Please support me
By Sandip K.
Overall I enjoy IG... or rather, I used to. For whatever unknown reason (I did not break any of the Community Guidelines), they've restricted my account and are automatically deleting all my posts, stories, and reels. I am restricted from following anyone, commenting on anything... my account is pretty much non-functional (and this impacts my professional, business account as well). I have contacted IG support dozens of times via the app and by email; zero response, zero explanation. Allegedly you get some explanation why they would take such measures, but all I keep getting is "we are restricting your account because you may have violated some of our Community Guidelines".... and then nada; appeal after appeal goes into a black hole... Frustrating.
By Aniko B.
A company that seriously HAS NO idea of what customer service is. NO follow up, NO care towards its users.
By Blunt H.
N'aide pas ses utiliseurs et le harcèlement est tolérer...
By Lyla
Very disappointed in the help service provided from Instagram. They don't care to help their users when we are struggling to access our accounts. They don't have any care for the users.
By Shasti P.
I’m not getting any help to login to my account just keep going round in circles without the same issue being solved
By Ashley W.