Horrible customer service
Horrible customer service! I placed my order and received a notification my order was on the way. At first I was very excited of how fast and easy everything was but then my package was never delivered. I contacted the post office and they weren’t helpful so I contacted Wisp and never heard back from anyone. I requested for a refund and a prescription sent over to my local pharmacy to pick but still no reply. I had to end up going to a walk-in clinic to get a prescription. UPDATE: After Wisp is quick to respond to a bad review telling me to contact customer service yet again (which I did), surprise! Still no response from customer service. As I mentioned don’t use them!
By Vanessa
Response from Wisp· Apr 19, 2025
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.



