Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
BonsaiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform.Trusted by thousands of agencies and consultancies.
Bonsai (hellobonsai.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 494 reviews with 5 stars · Clear filters
Great tool for managing invoices and accepting payment! It's streamlined my transition to taking on freelance clients, and the tax features are so helpful to keeping me on track for tax season.
By Nia B.
Great template for letting a big company ( my case Amazon ) know you're serious. Very easy to follow and understand
By Danny
Response from Bonsai· Jan 5, 2023
We're glad we could be of assistance. Thanks for the feedback.
Its a great and easy to use platform
By indx D.
Bonsai has been so helpful for my small business. I'm a freelancer, and it's great to have the tools I need and none of the ones I don't. Much easier and more functional than Quickbooks! Oh, and the customer service is phenomenal as well. :)
By Beth
Bonsai is incredibly easy to use for small business owners. We have loved being able to house all of our contracts in the tool, as well as all of the invoicing!
By Nicky W.
Bonsai has taken a huge burden off my shoulders when it comes to managing my freelance clients. Particularly things like contracts, billing, and tracking expenses. Those alone have transformed my ability to focus on design and less on "paperwork". Plus the platform is easy to use and well designed. I recommend it to anyone who freelances.
By Taylor R.
Their easy to use templates/proposals was the part that won me over. As a freelancer in the SEO industry, this tool has been paramount to my success for not only me, but my clients as well. They also easily allow customers to pay with PayPal, which many others don't yet have. So that integration is a very nice feature.
By Brock E.
I have found Bonsai to be a vital bit of kit to help manage my time, clients and setting myself tasks throughout my freelancing career. Would highly recommend trying it out!
By D S.
