Has made everything easy and streamlined
I've had a great experience using this platform. Has made everything easy and streamlined. Will continue to use it and recommend it to others.
By Heather T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform.Trusted by thousands of agencies and consultancies.
Bonsai (hellobonsai.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 494 reviews with 5 stars · Clear filters
I've had a great experience using this platform. Has made everything easy and streamlined. Will continue to use it and recommend it to others.
By Heather T.
It has made invoicing and sending proposals easier and more manageable <3
By Julian C.
Bonsai is the perfect software for my dog training business. I can take care of contracts, invoices, and client details in one place. The UI is intuitive, and customer service is always helpful!
By Peter H.
Perfect!! Just fill in the blanks!!! Thank you!
By Robles L.
Response from Bonsai· Jan 5, 2023
You're welcome! Thanks for sharing your experience.
Bonsai strikes a perfect balance between easy and powerful. Tax reporting module is great. Invoicing is easy to customize. I looked at tons of similar products and the document template/contract/invoice tools of Bonsai was the best. Finally, the team really communicates and listens to customers.
By Peter B.
track time, send invoice, report taxes, etc. must-have for even a small part-time one-man design shop such as myself it pays for it self!
By Bradley K.
Great Modern-Intuitive Platform! Easy to use - Has a ton of templates for a wide variety of projects! Have use Bonsai for almost 2 years now and it just keeps getting better!!
By James Du R.
Bonsai has made my contract signing SO EASY. I used to send over a PDF and then wait weeks for my clients who would get confused and physically print the contracts out in order to sign them. Bonsai makes it so much easier for both me and my clients as they are guided through the process and can complete everything online. Contracts are now typically signed within a day and if not I can track if they've opened them and have auto reminders sent. Super easy :)
By Aimee M.