Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
BonsaiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform.Trusted by thousands of agencies and consultancies.
Bonsai (hellobonsai.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 494 reviews with 5 stars · Clear filters
As a new free lancer, and not a native from the US where I work, Bonsai comes as a lifesaver. I depend on it entirely for proposals, contracts, invoices and it helps me focus on the core of my work, not the admin! Love that the product keeps getting richer too.
By Alice L.
easy to understand, quick to download
By Angela C.
Response from Bonsai· Jan 5, 2023
We're glad you had a great experience. Thanks for leaving feedback.
EASY TO USE THANK YOU FOR PROVIDING SUCH GREAT HELP
By BOB
Response from Bonsai· Jan 5, 2023
You're welcome. We're happy to help.
Straight to the point information
By Felanie M.
Response from Bonsai· Jan 5, 2023
We know you're busy so no need to beat around the bush. Have a good one.
Very easy to download and to edit.
By Michael J.
Response from Bonsai· Jan 5, 2023
We strive to make our tools super simple. Thank you for leaving your feedback.
It's definitely a growing service with new features being added all the time. However, I haven't found anything like it. I have tax, expenses, invoicing, proposals, and so much more all in one place. Lifesaver.
By Chris B.
So kind of your company to offer these wonderful forms free to the public. Especially helpful for us seniors on limited income. I found literally dozens of attorneys offering the forms "for a small fee"......and those had to be filled out online first. Not where I want to post my most private and personal affairs. Again, thank you very much.
By Gary G.
Response from Bonsai· Jan 5, 2023
You're so welcome. We're happy we could assist.
I love Bonsai's contracts feature. It is so easy to use, has a plethora of contracts to start with that fit my business' industry and needs and makes it very easy to send them to clients. This has been very valuable to my business.
By Hayley B.
