Amazing for creating proposals
It is very friendly and intuitive for creating proposals.
By MP
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform.Trusted by thousands of agencies and consultancies.
Bonsai (hellobonsai.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 494 reviews with 5 stars · Clear filters
It is very friendly and intuitive for creating proposals.
By MP
Love Bonsai, I've been with them for a few years now - I manage all my invoices and contracts through it and its a breeze, I don't ever need to follow up on past due invoices, Bonsai is there to make things seamless for this small business!
By Cherie
well satisfed you guys do not ask for free trail asking any payment
By Sully
Response from Bonsai· Apr 17, 2023
We're happy that you're satisfied. Thank you for your feedback.
Great customer service and overall the product has it all.
By Jennifer H.
Quick replies when you need help
By Rethinc D.
Fantastic customer service -- easy peasy interface -- this freelancer always recommends it when my fellow freelancing friends inquire.
By Ariel W.
I've been using Bonsai for a couple of years now and I don't know what I would do without this tool. They simplify the admin side of my business with a support staff that is always there when needed. My favorite features are their contracts, forms, time tracking, and Bonsai Tax. Their new scheduling feature could use some work. While it has the potential to replace Calendly, it doesn't show my unavailability of existing meetings so you run the risk of double booking.
By Allison J.
Perfect software tooling for freelancers to manage clients, invoices, and time tracking. Fast customer support.
By Dylan H.