A+ for Bonsai
Very clean, easy-to-use software with terrific customer support!!! SO GOOD!!!
By David S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform.Trusted by thousands of agencies and consultancies.
Bonsai (hellobonsai.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 494 reviews with 5 stars · Clear filters
Very clean, easy-to-use software with terrific customer support!!! SO GOOD!!!
By David S.
Great customer service all around
By Rob G.
easy to use honest app
By Angelique M.
Response from Bonsai· Sep 12, 2023
Thank you for your kind words.
so easy to use and very useful
By Chris J.
Response from Bonsai· Sep 12, 2023
We're happy you were able to finish your task and thank you for your feedback.
I love that this company is honest. The template I was looking for was actually free. I need a guide, and I got just that. Thank you!
By Bonnie P.
Response from Bonsai· Sep 12, 2023
We aim to please. Thanks for the feedback.
Great program! Having proposals, time tracking, tasks, projects, and invoicing all together saves time switching between tasks and helps keep me organized as a freelance landscape designer. The customer service is prompt and excellent.
By Maria M.
easy and complete
By Maria S.
Response from Bonsai· Sep 12, 2023
We're glad we could help.
I am so impressed with this company! Direct, honest, and straight to the point and that's quite refreshing these days! I'm so tired of being mislead on the internet. Something states "free" on the website or search browser ends up backing you into a corner demanding your credit card info.
By Auddi F.
Response from Bonsai· Sep 12, 2023
Thank you for your candid feedback and vote of confidence. We're happy you were able to accomplish your tasks.