Was billed without consent - (Updated) - Got refund
We used hellobar once and then asked the customer care to remove the account. They confirmed that they have made the changes but billed us 4 more times to a tune of $150. Edited -- They responded quick and gave a refund. Review changed from 1 star to 5 star
By Himanshu Y.
Response from Hello Bar· May 29, 2019
Hi Himanshu - Thank you very much for taking the time to provide feedback so we can get better. My team and I are always working hard to improve all parts of our business. I did look into this and it looks like there was some billing confusion and we went ahead and refunded the charges. If you still feel that you didn't get good service from us, please feel free to reach back out for us. We're here to help and always welcome feedback. Thanks very much again Himanshu! Cheers, Ryan (CEO).