Isabell was friendly and helpful
When I had a question about the application process for Isabell, she was immediately available and helpful. She explained the process clearly in a very professional and friendly manner.
By Kerry
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
117 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love building a comfortable and spacious home that you can enjoy. Founded in 2009, by two entrepreneurs Aya keeps the good parts of shared housing while removing the hassle. We do all the work making your moving and living experience as stress-free as possible. All housing services are taken care of by our team in-house.Our mission is to create comfortable, spacious, and high-quality serviced living arrangements for individuals looking to live flexibly.Live together. Live Better.
AYA Fully Furnished Living (helloaya.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
117 approved reviews, newest moderated first
When I had a question about the application process for Isabell, she was immediately available and helpful. She explained the process clearly in a very professional and friendly manner.
By Kerry
Isabell guided me through the process and presented several options that fit my budget and preferences. I haven’t visited the apartment yet, but the initial steps were easy and smooth. One thing to keep in mind is that AYA requires a guarantor for all international tenants, no matter the income level - this is something I hadn’t encountered with similar companies before. Thank you!
By Cristina R.
Alexandra was amazing and very supportive throughout the entire application process!!!
By Giovanni L.
Home is clean, in a good location and the aya is more affordable than other NYC options.
By Yared
HelloAya was really helpful and a great company for me to find the best rental for a short term lease. I conversed closely with Rob who was so helpful and answered any question or query I had, with great communication and fast responses. Overall, the process was smooth and hassle free which was great and helped take a weight off my shoulders, would really recommend!
By Olivia
Alexandra Sotelo showed a lot of patience for my payment issues and responded within the hour every time.
By Michael R.
They were so helpful and fast responders!
By Francesca P.
Response from AYA Fully Furnished Living· Apr 7, 2025
Hello Francesca, Thank you for your 5-star review! We appreciate it, your AYA Team
My experience is great! Quick answers and maintenance if needed
By Alessia P.
Response from AYA Fully Furnished Living· Apr 7, 2025
Thank you Alessia, for your 5-star review! We appreciate it! Your Aya Team