AxelReviews of helloaxel.com

I find axel to be an excellent tool to book flights! They show you what you would be paying if you were to book directly with the airlines.

Prices are awesome

I’m saving loads of money. Love this website. Booked many flights and hotels. It’s legit.

I had a lot of changes and then had to make request for refunds because of my own fault and then of the airline who had a 12 hour delay. However, Axel rolled with the flow and was like having a travel agent standing right next to me making corrections for me. I love it.

Axel has incredibly low prices for flights. I don't even need to check anywhere else as the prices are insanely low. You're booking directly with the airline and so its super easy to do cancellations and refunds. The ability to search in freeform agentic way is a big bonus and I don't think i can go back to regular filters/buttons anymore. Keep up the good work. Excited to see where you go next.

Easy to use...quick confirmations...reliable source of flight fare information...

Simply the best!

The reason I rated this 4 stars, not 5 or 3, is that I had a relatively good experience doing this and am satisfied with the outcome. That said, certain aspects of the flow left me with a slightly bitter taste in my mouth. Let's go through my journey on this. I've used Axel twice, and both times I had issues for various reasons, but both were remedied with extreme efficiency, which is good. Now, I load in Axel, look at it, and think, "Okay, it's another UI website redesign. Seems like it's relatively easy to understand. Here's where I book a new trip." I click the trip, and now I have a query related to a 10-day trip back to Chicago sometime covering Christmas. I do that, and it looks up the flights and gives me some goofy timing. I will say, the first thing is, I was a bit disappointed because it's like, "Ooh, it's going to be $300 round trip," and I'm like, "Oh, yay, $300." I click the flight thing, and it's like, "Okay, it's going to be from 11 pm to 5 am." I'm like, "Okay, there's no way I'm doing that." That's suboptimal because, given the amount of sleep I'm going to lose, there's no way I'm going to do that flight. Although I can see how the average person would do that, I was slightly let down because the next-tier flight was a bit higher in price. I'm like, "You know what? Not that bad. It's definitely cheaper." I click on it, and I do that. For some reason, my return flight option, the "Choose to return" flight, doesn't show up, and it takes me straight to the checkout page. I'm like, "Wait a second, what the heck is going on? I never selected my return flight." Effectively, after that, I'm like, "Okay, what the heck is going on?" I just spam the backer, and something comes up. I don't know what set of actions I took, but I get back to the page where I select the first flight. I'm like, "Okay, maybe it's going to work this time." I select my flight there, and this time it works and selects the flight back. The flight back had a pretty good time, so I wasn't really that mad about it. I click that, and I'm like, "Okay, it's pretty good, right?" I get to the checkout page, and color me a bit surprised: the flight costs $440, but you're actually paying $390. I'm like, "Okay, Axel, good job. I'm saving money." Color me a bit surprised when I look at the little checkout screen and the price is $440. I'm like, "So what are we doing here, right?" Obviously, it's related to taxes, fees, and whatnot. I was a bit disappointed and a bit sad because it was a bunch of tiny hoodwinks. The tiny hoodwinks made me sad. Obviously, I had a credit, and I appreciate you guys. Love the credit. The supply mat flight was only $100-something, and I'm going to go back to Axel in the future. I think it's just easy to buy flights. I genuinely have it done, and I trust you guys more than I know there's another new company from the F26 batch that came out called, I forgot, sort of the F. They're doing what you guys are doing, but for API, straight to API with Claude Code. I will be honest: if those guys got it and got the same deal level as you, I would probably trust my boy Claude to do the flight. I don't know how much you guys are skimming on your side. Overall, that's why I said 4 out of 5 stars. I know I'm saving money because I know you guys work hard to save your users' money and save me money. Appreciate that a lot. The post-checkout experience is great. I got a confirmed flight really easily, and I have no worries that I'm going to miss this flight or that it was not booked. I have supreme faith that it's done, so I feel confident about that and don't need to worry about it. Anything else: I like the UI. There's one issue in the initial chat: I sent a message, and the loading animation stopped. The reply said, "I'm like, wait a second, did my chat message go through, or is it glitching?" I was tweaking out a little bit, so I ended up sending another message, and then it replied. I don't know if it was replying to the first message or the second message after that. I love the UI and the design of it. It felt very nice to go through and was quite intuitive. That's about it: 4 stars.