Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
Hello AlphaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Prompt, professional service.
By customer
Response from Hello Alpha· Jul 17, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Fast and quick
By Sabrina D.
Response from Hello Alpha· Jul 17, 2023
Hi Sabrina, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Prompt and friendly service
By Audrea D.
Response from Hello Alpha· Jul 17, 2023
Hi Audrea, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Very convenient and professional.
By customer
Response from Hello Alpha· Jul 17, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
I love this company. Will never use another.
By Lori A.
Response from Hello Alpha· Jul 14, 2023
Hi Lori! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
i am very unhappy with this company and would not consider using it in the future or recommending. i have family members that use and are completely surprised how my issue was handled. i joined with the sole purpose of getting a Rx for Saxenda, i was denied, since i have no need for your company, i asked for refund and was refused it. this is very poor customer service.
By Donna
Response from Hello Alpha· Jul 14, 2023
Hi Donna! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
My provider did a great job. She really seems to care and asked the right questions. It was a nice experience and I'm glad I found Hello Alpha!
By customer
Response from Hello Alpha· Jul 14, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
After getting a second opinion, I realized that your doctor completely misdiagnosed me and was ready to put me on a medication that could have potentially damaged my liver and wouldn’t have treated my nails correctly. I want a refund.
By customer
Response from Hello Alpha· Jul 13, 2023
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
