Wonderful customer service and I always…
Wonderful customer service and I always get my product on time. Thank you.
By Selene M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Wonderful customer service and I always get my product on time. Thank you.
By Selene M.
Should have asked me or had me confirm before renewing. I hate when companies get you be doing auto ship and charge you card without you ordering anything again.
By Jessica C.
Response from Hello Alpha· Jan 15, 2020
Hi Jessica! We apologize if our messaging around the auto-refill prescriptions was in anyway unclear. We understand if you would not like to renew your prescription, and can definitely help you out with this. Please feel free to send us a message via your Patient Dashboard at app.helloalpha.com/messages and our Care Team can further assist you.
This has been great! I love that I don’t have to stand in line at the pharmacy every month.
By Jessica D.
👍👍👍👍👍👍👍👍👍👍👍
By Angelica G.
Love you guys. Super reliable and quick to respond. Also very fast shipping.
By Michelle P.
Response from Hello Alpha· Jan 15, 2020
Thanks Michelle!!!
Fast and efficient. Even when I no longer had my insurance, they still were able to help me and did not create any delay with receiving my prescription.
By DaisyT
Convenient & on time.
By N. C.
The craze for long lashes and being allergic to lash glue drove me To try latisse it worked so well my friends asked if I was wearing fake lashes and I said no they got up really close to my face to check if I was telling the truth they said what’s the secret I simply said latisse they said your lashes look stunning I don’t need mascara on my lashes I simply groom them with the clear mascara and wala all don’t in 30 seconds.
By Nilda