So convenient!
So convenient! My R.N. was prompt, helpful, and friendly, and the whole experience was just so easy and convenient. Very grateful this exists!
By Stephanie M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
6,611 reviews
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Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
So convenient! My R.N. was prompt, helpful, and friendly, and the whole experience was just so easy and convenient. Very grateful this exists!
By Stephanie M.
I was happy with knowing a physician was looking over my medical questionnaire and after the prescription was shipped knowing it was coming from a US company was great since online based programs/companies may not always hold true to advertising.
By Erin
my stuff came in fast and efficiently, and the people on the help chat are very friendly and helped me with what i needed. i recommend alpha for anyone needing birth control.
By Rylee B.
No clear communication. No upfront cost of RX. No way to contact by phone, no invoice sent with RX. I will never do business With them again.
By Wendy H.
Response from Hello Alpha· Apr 15, 2020
Hi Wendy - Thank you for reaching out. Jasreen here from the Alpha Team. Sorry if there has been any confusion with your treatment. I confirmed with our Care Team and it looks like this has been resolved. Should you have any further questions or concerns, please do not hesitate to give us a call at (415) 663-5584 or send us a message at app.helloalpha.com/messages.
Never had a problem so far, and they even sent me a free sample!
By Donna P.
Alpha medical has great customer service and always gets me my medication on time but the best part is not having to talk to a doctor in person about my birth control
By Destiny De La R.
seamless process. I get my birth control when I need it. it's as easy as that. never have to think about it.
By Taylor
I give a five star!! So convient to have my pills delivered to my door on time.
By Brenda